Terms and conditions

Swanley VC Ltd
Trading as Swanley Veterinary Clinic

1. Introduction

These terms set out the rules for using our website (the “Site”).

Swanley VC Ltd, trading as Swanley Veterinary Clinic (“we”, “us”, “our”), aims to make this Site accessible to all users. If you experience any difficulty accessing our Site, please contact us at: info@swanleyvets.co.uk

2. Who We Are

Swanley VC Ltd is a company incorporated in England & Wales.

  • Registered address: 37 Swanley Centre, Swanley, BR8 7TL
  • Trading name: Swanley Veterinary Clinic

3. Acceptance of These Terms

By using our Site, you confirm that you accept these Terms of Use and agree to comply with them.

If you do not agree, you must not use our Site.

We recommend that you print or save a copy for future reference.

4. Other Applicable Terms

These Terms of Use refer to the following additional policies:

  • Our Privacy Notice
  • Our Cookie Policy

These documents explain how we collect, use and store your personal data.

5. Changes to These Terms

We may update these Terms from time to time. The latest version will always be published on our Site.

Please check these Terms regularly to ensure you understand the current version.

6. Changes to Our Website

We may update or change our Site to reflect:

  • Changes to our services
  • Business needs
  • Technical improvements

We will try to give reasonable notice of significant changes where possible.

7. Availability of the Site

We do not guarantee that our Site will always be available or uninterrupted.

We may suspend, withdraw or restrict access to all or part of the Site for operational reasons.

8. Intellectual Property Rights

We own or license all intellectual property rights in our Site and its content.

You may:

  • Print or download extracts for personal use

You must not:

  • Modify content
  • Use content for commercial purposes without permission
  • Remove copyright or authorship notices

If you breach these terms, your right to use the Site will cease immediately.

9. Reliance on Information

The content on our Site is provided for general information only.

It does not constitute veterinary advice.

You must seek professional advice from a qualified veterinary surgeon before making decisions regarding your pet’s health.

We do not guarantee that content is accurate, complete or up to date.

10. Links to Third-Party Websites

Our Site may include links to third-party websites.

These are provided for convenience only. We:

  • Do not control these websites
  • Do not endorse their content
  • Accept no responsibility for them

11. Limitation of Liability

To the extent permitted by law, we exclude all implied conditions, warranties and representations.

We are not liable for any loss or damage arising from:

  • Use of, or inability to use, our Site
  • Reliance on any content

This includes:

  • Loss of profits
  • Loss of business
  • Loss of data
  • Indirect or consequential loss

Nothing in these Terms excludes liability for:

  • Death or personal injury caused by negligence
  • Fraud or fraudulent misrepresentation

12. Use of Personal Data

We process personal data in accordance with our Privacy Notice.

13. Website Security

We do not guarantee that our Site will be secure or free from bugs or viruses.

You must not:

  • Introduce malicious software
  • Attempt unauthorised access
  • Attack the Site

Any such actions may constitute a criminal offence and will be reported.

14. Linking to Our Site

You may link to our homepage provided:

  • It is fair and legal
  • It does not damage our reputation
  • It does not suggest endorsement where none exists

We reserve the right to withdraw linking permission at any time.

15. Governing Law

These Terms are governed by the laws of England & Wales.

Any disputes will be subject to the exclusive jurisdiction of the courts of England & Wales.